Shipping Policy

At The Nuts Food Factory, we aim to provide fast and reliable shipping for our customers. By placing an order on our website, you agree to the following shipping terms:

  1. Order Processing Time
    All orders are processed within 2-3 business days from the time of purchase. Orders placed on weekends or holidays will be processed on the next business day.

  2. Shipping Methods & Charges
    We offer various shipping methods, including standard and expedited shipping. Shipping charges will be calculated at checkout based on the selected shipping method and destination.

  3. Delivery Time

    • Standard Shipping: Delivery within 5-7 business days (depending on location).
    • Expedited Shipping: Delivery within 2-3 business days (depending on location).
      Delivery times may vary based on your location, and we are not responsible for delays caused by the shipping carrier.
  4. Shipping Locations
    We currently ship to [List of countries or regions]. If you wish to order from a location not listed, please contact us for further assistance.

  5. Order Tracking
    Once your order has been shipped, you will receive a tracking number via email to monitor the status of your shipment.

  6. Shipping Address
    Please ensure that the shipping address provided at checkout is accurate. We are not responsible for delays or undelivered packages due to incorrect address information.

  7. Customs & Import Duties
    For international orders, customers may be responsible for any customs fees, taxes, or import duties. These charges are not included in the shipping cost and are the responsibility of the customer.

  8. Lost or Damaged Items
    If your order is lost or damaged during shipping, please contact us within 7 days of delivery, and we will assist in resolving the issue.